Order follow-up
Reads new and stalled orders, drafts the customer message, and prepares the fulfillment with tracking details once the order is ready to ship.
Squarespace keeps its editor closed, so an agent works from the outside through the Commerce APIs and webhook subscriptions. We build the tools against those APIs, host a small approval queue for you, and hold every write until a person clears it.
01Use
Each one does a single job through the Commerce APIs. None of them edits your site design, and all of them hold their writes for a person.
Reads new and stalled orders, drafts the customer message, and prepares the fulfillment with tracking details once the order is ready to ship.
Compares stock levels with your warehouse sheet or supplier feed and prepares the adjustments that bring them back in line.
Drafts product descriptions and fills gaps in variant details from your source data, for a person to review before anything changes.
02Wire
Five surfaces, all of them public Squarespace APIs. There is no code inside your site, so the agent cannot break a page.
Read access is broad enough to answer the question, write access is narrow, and every write has a gate until you decide otherwise.
| Agent | Reads | Writes | Human gate |
|---|---|---|---|
| Order follow-up | Orders, customer profile | Order fulfillment | Every fulfillment and message |
| Inventory reconciliation | Inventory, products, your stock source | Inventory adjustments | Adjustments above your size |
| Product copy | Products, variants, your source data | Product updates | Every product change |
03Gate
Squarespace has no place for a custom admin screen, so we host a small approval queue for you. Each held action arrives as an email with a link to review it.
A private approval page we host for your store, linked from an email for each held action. Only the people you name can open it.
The change the agent wants to make, the order or product it targets, and the run trace that led there, in one view.
Every fulfillment, every customer message, every product change and stock adjustments above the size you set.
The run stops and the rejection is kept with its trace, then added to the eval suite so the same mistake is tested for on every change.
04Asked
The Commerce APIs are tied to commerce plans. Before we build, we check that your plan gives access to the APIs the agent needs, and we tell you if it does not.
No. It only works through the Commerce APIs, so it can touch orders, inventory and product data, and nothing in your site layout.
Through a webhook subscription on order events. Squarespace notifies the agent when an order is created or updated, so it does not poll your store.
Tell us the order, stock or product task that takes the most time. We will tell you what the agent would read, what it would write, and where the gate sits.